To resolve this issue, check whether event ID 45 is logged in the System log.
How to back up and restore the registry in Windows. For more information about how to back up and restore the registry, see Then, you can restore the registry if a problem occurs. For added protection, back up the registry before you modify it. Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. This section, method, or task contains steps that tell you how to modify the registry. This brings you back to the Windows Lock screen.
If the driver is not loaded, it fails to hibernate, and the event that's mentioned in the Symptoms section is logged. As part of the hibernation process, Windows initializes the system's memory dump configuration. When Fast Startup is enabled and a user shuts down the computer, all sessions are logged off, and the computer enters hibernation. This issue may occur if Fast Startup is enabled under Control Panel\All Control Panel Items\Power Options\System Settings.
When you try to shut down or hibernate the system on a computer that's running Windows 10 or Windows 8.1, the process fails and reverts to the Windows Lock screen.Īdditionally, when you go to the Details tab in this event and then select friendly view, you may notice the following:Ġ000: 00000000 00000001 00000000 C004002DĠ010: 00002005 C0000034 00000000 00000000Ĭ0000034 - means STATUS_OBJECT_NAME_NOT_FOUNDĬ004002D - means IO_DUMP_DRIVER_LOAD_FAILURE Cause You should add the program to the Startup folder to protect your data transfers from the moment you boot your PC.This article provides help to solve an issue where the process fails when you try to shut down or hibernate the system on a computer.Īpplies to: Windows 10 - all editions Original KB number: 3211190 Symptoms